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Terms and Conditions

ASSORTMENTS

Many of our products are assortments. When an item is assorted, it is divided equally. For example, if we offer a three (3) color tin assortment with a minimum order of twelve (12) pieces, the assortment will contain four (4) pieces each of the three colors. This also applies to products that are assorted by shape.

PRICE BREAK QUANTITY

Most of the items we offer are conveniently marked with quantity discounts. The “Price Break Qty” shows you the lower price per item when it is purchased by the higher quantity. Larger quantities may warrant an even greater discount. Please contact us for details.

ORDER MINIMUMS

All items have individual minimum quantities and are noted.

  • $300 Minimum FedEx Order
  • $500 Minimum Pallet Shipment Order

CUSTOM ORDERS

We offer custom orders on any items or can design new items according to your specifications. Please contact us for details.

TRUCK SHIPMENTS AND PALLET PROGRAMS

A select group of items are designated as "Pallet Shipments Only." If ordering any of these items, the minimum order must by $500. The order can include all items we offer. Freight charges will be calculated on an individual order basis. We have negotiated substantial savings on freight charges via common carrier. Please contact us for details.

PRICES

Prices supersede all others previously quoted and are subject to change without prior notice. We regret any typographical errors that may occur on this website and reserve the right to correct as necessary.

SIZES

Every item we offer is handcrafted. Variations in size and appearance are characteristic of these types of products.

BACK ORDERS

We will automatically back order items that total $100 or more if unavailable at the time of shipment unless "no back order" is specified.

PAYMENTS

Initial orders from new customers will be shipped COD ($9.50 COD charge will apply) or VISA, MasterCard, Discover and American Express are accepted for payment. New 30 terms are available to customers with approved credit. New accounts must furnish Classic Home & Garden with three (3) trade references and one (1) bank reference to establish credit. Please allow four (4) weeks for processing.

CLAIMS

Claims must be made to delivering carrier within five (5) days of receipt. Please check your shipment carefully and notify our office of any shipping errors within five (5) days of receipt.

PAST DUE ACCOUNTS

No additional shipments will be made for past due accounts. A finance charge of 1.5% per month will be added to all unpaid balances over 30 days. If collection procedures are necessary, the customer will pay all costs of collection, including attorney fees.

RETURNED CHECK

A $35 charge will be assessed for each returned check.

REFUSED SHIPMENTS

A 20% re-stocking fee will be assessed on refused shipments.

RESALE CERTIFICATE

In compliance with sales use and tax laws, we ask that you submit a signed resale certificate with your order. This is for your protection as well as ours. We sell only to valid businesses and not the general public.

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